Response to Early Issues
thanks for the commentary so far. We’ll be pushing another build of the application (those who have already installed will self-update when they start the application again, after the build is live) before games today to clean up some of the issues we’ve seen so far. I’ll put more detailed release notes up in a bit as well.
Regarding issues reported so far:
Vista: We’re still working on ensuring that we’re able to support Vista well (with both the Mosaic and our web based media player). Some of the new security components have caused some trouble for some of our applications. However, if you run the app as an administrator (right click, run as administrator), you should be able to get it working. We expect to have this cleaned up in the next few days.
Swarmcast: Some of you have asked about swarmcast. Its a new technology we’re working with that is letting us do much higher quality streams within the mosaics. It needs both internet access and to be running while the mosaic is. I’ll be putting up a more detailed post on it specifically today, but for now you can take a look at http://swarmcast.com/whatsthis.html for more detail.
Random Crashes: We’ve seen a few scenarios that are reproducible that cause application crashes on mac and pc that we are cleaning up, though we’ve all been watching video for days on end now via the mosaic – so it does run stably in most cases. We’re actively addressing these as we see them, so please let us know by writing in here if you’re able to reproduce one consistently. Thank you for your patience while we address these.
CC Verification/International Users: As MLB.TV Mosaic is just another way to watch MLB.TV, the data used is the same as what we do in the browser. Please confirm you’re able to watch 700k streams with your premium subscription on MLB.TV in the web browser today, and let us know if any of you are still having trouble after validating this in the browser. We cache your location and some verification data, so we don’t have to ask you every time – this is interchangeable on our infrastructure between the Mosaic and MLB.TV in the browser.
Thanks again for the commentary and your patience. Here’s to a successful and happy opening day for the majority of you, and for those that are having trouble, we’re working around the clock to make your experience as good as possible in short order.