If you’re having trouble with audio/video playback in the Mosaic (or on MLB.TV on the site for that matter), please use this thread to help us diagnose and solve them. The more detailed you can be in your description of the problem, the easier it will be for us to help you quickly, so anything you can do to describe whats going on is much appreciated. Again, I know you all don’t have to take the time to help, and your feedback is very much appreciated.
Ideally in your feedback, we’d like (though we understand this is a lot to ask for):
OS Version (i.e. Windows XP with Service Pack 2 / Windows Vista, Mac OS 10.4.6, etc )
Computer Model/type/speed/memory (i.e. Dell Inspiron 8600 Laptop with a 2ghz intel processor, and 512Megs of memory)
Video Card that you have (i.e. NVidia with 128Megs of memory)
Internet Connection speed/type (i.e. 3Mbit Cable, or 768K DSL)